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Terms & Conditions

Scenic Flight Booker - The Scenic Flight Specialists

Terms & Conditions

    • All bookings must be paid for at time of booking to be confirmed.

    • Bookings that are cancelled by the operator for reasons including but not limited to weather are eligible for a full refund or reschedule at the customer’s discretion.

    • No-shows will not be eligible for a refund under any circumstances.

    • Refunds will be issued within 28 days from date of cancellation*

    • Cancellation policies are specific to each tour option, and can be viewed on the details page of the tour you are booking.

    • In the event of Government restrictions or border closures coming into effect due to the COVID 19 Pandemic within the minimum cancellation policy for any tour you have booked with us that prevent you being able to join your tour, you will have the option to either reschedule your flight or receive a refund*.

    • *If you elect to receive a full refund, a 1.5% credit card refund processing fee will apply if you initially paid via credit card.

    • In the event of a COVID 19 related cancellation, you must notify us as far in advance as you are able by either telephone on 1800-951-251 (Australia) or 0800-951-251 (NZ), or email us, info@scenicflightbooker.com